Please read this policy carefully before listing or purchasing an item.
JustCricket is a marketplace platform. All items are shipped directly by individual sellers, not by JustCricket. Delivery methods, costs, and timeframes may vary depending on the seller’s location and the buyer’s destination.
When purchasing on JustCricket, buyers are responsible for:
Providing an accurate and complete shipping address
Reviewing the seller’s shipping terms and estimated delivery times
Paying any import duties, taxes, or local fees that may apply
Contacting the seller directly for delivery queries or concerns
JustCricket is not liable for delivery delays, customs issues, or missed shipments due to incorrect address information or local restrictions.
Sellers are responsible for:
Clearly stating their shipping destinations, costs, and estimated delivery times on each listing
Shipping items promptly and securely once payment is received
Providing tracking details where available
Complying with any relevant shipping or trade regulations
Sellers must ensure items are packaged well to prevent damage during transit and must not list or ship to regions where such sales are prohibited by law.
Delivery times may vary depending on:
Seller and buyer location
Chosen courier or postal service
Any customs processing or clearance
Seasonal or regional courier delays
Buyers should refer to the estimated delivery information provided in the listing and allow for reasonable delays, particularly on international orders.
Sellers are encouraged to use tracked shipping wherever possible. Once dispatched, tracking details should be shared with the buyer via their account dashboard or email.
If an item does not arrive or arrives damaged:
Buyers should contact the seller directly
Sellers may offer a refund or replacement at their discretion
Both parties are advised to retain tracking, communications, and photos where relevant
JustCricket does not handle or dispatch any items and cannot guarantee delivery but may assist in disputes where necessary.
Shipping costs are set by individual sellers and will be shown clearly on each listing. These may vary based on:
Packaging
Courier used
Destination
Quantity or weight of items
Some sellers may offer combined shipping for multiple purchases.
Sellers must not offer shipping to regions or countries where the sale or delivery of cricket-related goods is restricted. It is the seller’s responsibility to understand local shipping rules before listing items.
Buyers are also expected to check that they can legally receive sports goods or collectibles in their region.
If you have questions about shipping or need support resolving a delivery issue, please contact us here.
Last updated: 11/07/25
